REFUND POLICY

Most items come with a 7-day return policy. To return, items must be in their original, unused condition and packaging. Contact us at ruakysweet@gmail.com within 7 days of receiving your order.

Note:
 1. Pre-order items are non-returnable and non-refundable

 2.  For non-quality issues, return shipping is at your expense, and we will deduct $10-$25 (depending on weight) from your refund. DHL returns incur a $25-$40 fee 

 3.For quality issues (defective, damaged, or incorrect items), contact us immediately. We will provide a free replacement or refund after assessing the issue.