SHIPPING/HANDING
Pre-sale items are usually about 1-2 months
In-stock items Each product page with stock will show its delivery time. For example, "Handling time: 3-5 business days" means we will ship within 5 days after payment. TIP ,In the US, delivery takes about 2-7 business days . For other countries, 7-17 business days (highly depends where you live!!)
TIP the processing time is separate from the shipping time. The total delivery time is the processing time plus the shipping time.
Import Duties & Fees: Buyers are responsible for any import duties, taxes, brokerage fees, and customs fees upon delivery. These are determined by customs officials.
Tracking Number: Tracking numbers will be emailed after shipment. Check your spam folder or contact us at ruakysweet@gmail.com if you don’t receive it.
Delayed & Lost Packages: We’re not responsible for lost packages due to incorrect addresses. If a package is returned to us, we’ll email you about the resend fee.
For questions, email us at ruakysweet@gmail.com.
In-stock items Each product page with stock will show its delivery time. For example, "Handling time: 3-5 business days" means we will ship within 5 days after payment. TIP ,In the US, delivery takes about 2-7 business days . For other countries, 7-17 business days (highly depends where you live!!)
TIP the processing time is separate from the shipping time. The total delivery time is the processing time plus the shipping time.
Import Duties & Fees: Buyers are responsible for any import duties, taxes, brokerage fees, and customs fees upon delivery. These are determined by customs officials.
Tracking Number: Tracking numbers will be emailed after shipment. Check your spam folder or contact us at ruakysweet@gmail.com if you don’t receive it.
Delayed & Lost Packages: We’re not responsible for lost packages due to incorrect addresses. If a package is returned to us, we’ll email you about the resend fee.
For questions, email us at ruakysweet@gmail.com.